In 2015, companies in the US outsourced 2,382,000 jobs. Most of who did so listed cutting costs, freeing up resources, and accelerating reorganization as some driving motivations. If you have ruled out the expensive and grueling process of hiring your own in-house developers, you’ve probably considered hiring offshore software development. Countries like India and Pakistan offer programmers for much less than US firms, hence the allure for firms looking to control spending. However, there are project killing hidden costs and risks to outsourcing development overseas.
Sticking with a domestic development firm eliminates many of the risks associated with hiring overseas. Here are three reasons to look at hiring a US-based development company:
1. They share the same clock
“Out of sight” often means “out of mind.” If you are looking to hire an outside development firm for your technology project, you have already accepted you will not see the people involved regularly. But there is a world of difference between hiring someone a time zone away, and hiring someone half a world away. The sense of urgency dissipates when you send an email about a problem and the developers do not see it for many hours. The delay for an email response from one person is bad enough, but when you really need to get a group of people together to discuss something, it is hard to find a time when everyone is at work, let alone awake.
When employees or contractors cannot put a face to a name, they may not feel as invested in helping your company succeed on just the gut level. Face time can build loyalty in subtle ways in any business venture. “Regardless of how tech-savvy you may be, face-to-face meetings are still the most effective way to capture the attention of participants, engage them in the conversation, and drive productive collaboration,” says Michael Massari, senior vice president of national meetings and events at Caesars Entertainment.
2. They share the same culture
When you deal with people that are across the world from you, it adds a layer of cultural dissonance that’s hard to overcome. From a completely different culture, it might be hard for them to know your competition or the goals for your company. An overseas developer may not have the same quality standard you have, simply because of the culture where they grew up, were educated or worked in. When you have developers from inside the US, they may already have an idea of your market, popular, local business and website trends, and an idea of what your competitors are doing. Having a sense of the market and competition takes care of explanations that you may not have even realized you needed.
3. They share the same language
Quality communication is key to getting what you want out of any business transaction, and there are definite challenges when working with someone overseas. Language barriers can become roadblocks; “English speaking” can mean a lot of different things because of the culture that surrounds any language. Couple American sarcasm with local colloquialisms and idioms, and you’re sure to lose important instructions in the subtleties.
Even without humor or sarcasm or the number of other nuances we use, it can be hard to simply understand English at all. Foreign workers likely haven’t grown up with it, studied it, read it, or spoken it as much as we have. It’s incredibly difficult to learn another language, let alone conduct business in it.
4. They share the same concerns
When Mountainside Solutions hired an Indian firm for software development, they were plagued by missed deadlines, subpar work, and even hacking. The deal ended up losing Mountainside Solutions $40,000. Though this case falls on the more dramatic end of the spectrum, even companies as big as Boeing have lost billions in failed outsourcing projects.
If you do find yourself dissatisfied with a foreign firm’s work, there are fewer avenues available for fighting back overseas than you would have with a US company; lawsuits across international lines get complicated and costly quickly. Also, a US company is trying to protect their reputation. They’re afraid of a nasty social media comment, and you want them to be. A foreign firm might be doing business in many other countries, so a hit or two to their reputation in the US might not have quite the impact you want it to have.
Offshore Software Development may initially seem like a time and money-saver, but when you add up the resources your staff may spend trying to keep the project running smoothly (and the lost time because the project missed its deadlines) the math may surprise you. Dot Com Development will provide the best of the best in US development on-time, on budget, and to a capacity that exceeds expectations. Our services are the best in the business, and we’re based right here in the US.
Contact Dot Com Development today to discuss your technology needs.Mention this article and get 10% off your first project!